Not even managers not even department heads could turn off these charges. I can’t stop the payments either, they’re scheduled but again TFS HAS NO OTHER WAY OF STOPPING PAYMENTS. I cannot, the account access is restricted because of course the truck is paid off and there is no balance or loan on it. The representative said I could go into the account and delete my bank account information. So from now until 2027 my payment will continue to be charged. So I downloaded TFS again and opened the app and now automatic payments have been resumed. So I called TFS and they said that THE ONLY WAY TO STOP THE AUTOMATIC PAYMENTS IS THROUGH THE APP. That was back in June, now it’s October and I get my truck payment taken out of my account. The car was paid off the contract was fulfilled and I went on Toyota financials app and stopped all recurring payments. I bought a Tacoma in 2021 I had the truck for 2 years and sold it. Please fix the payment options.Īutomatic Payments are impossible to stop Thank God I can afford two transactions because someone else may not be as fortunate and would have to call their bank to cancel. I went from no transactions to two transactions. Please update this for bugs as I was excited since I really do enjoy the new interface. Every time I try to review my transactions it either says I have no transactions, or that I have three transactions from the first to post on the 2nd (one canceled) and then it freezes. I have never been late so this is slightly frustrating since the issues stem from the app. I’ve had to cancel and attempt to re-post transactions which I’m glad I noticed today because my account says past due. ![]() My payments are always due on the first of each month and yesterday the app consistently froze, transactions were posting for the next day (not the current day) and when I tried to set up recurring payments it did not set up the payments until next month. However, after updating the app yesterday I have had issues posting my payments, ensuring the transactions are processed the same day, and setting up recurring payments. The only good thing about this app is that it looks modernized.Ī lot of people have complained about the app but it generally does not cause me issues.There should be an option to never see that option again. It keeps asking me if I want to add it to my profile. Also, EVERY TIME I log in it asks me about a previous car I no longer have. ![]() I have no idea how it managed to retain 2 old accounts I had removed already in the old app. When I looked into it, I notice that there was another account I no longer have as well.
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